Soft Skills: Listening for Better Leadership

By: Jim Bruce
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Throughout ITLP we talk about the importance of listening, of choosing to carefully pay attention to and to understand what is being said.

Today’s Reading “Soft Skills:  Listening for Better Leadership” addresses this topic.  In the piece, the author Diann Daniel notes that listening conveys respect, not listening makes people feel devalued and less motivated;  good listening empowers, not listening guarantees you won’t understand.

Six Tips for Fessing Up to Your Mistakes

By: Jim Bruce
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This week’s Tuesday Reading is “Six Tips for Fessing Up to Your Mistakes" by Deborah Brown-Volkman, president of Surpass Your Dreams, a career, life, and mentor coaching company.

If you haven’t made a mistake you can pass this week’s reading.  But, somehow, I think you may find the column interesting.  We all mistakes and it is supremely important that we take responsibility for the mistakes we make.  Deborah suggests that fessing up involves six steps:

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