Feedback? Or Advice?

By: Jim Bruce
0 Comments

… Which do I need?

 

I’ve been working on a rollout plan for a new major application. And, before I present that plan to the clients, I need to give the presentation a test run. I can ask my test audience to give me feedback or I could ask them for advice. What do I do? Does it make a difference?
 

Gobsmacked

By: Jim Bruce
0 Comments

Been gobsmacked1 recently? You are in a team meeting and make a proposal you believe is well thought out. You feel your work is solid. A coworker viciously attacks your proposal. Or, a friend, who also is your boss’s, boss’s boss, unexpectedly calls you early one morning to strongly admonish you for a comment you had made to a student employee at a demonstration about a university action the previous evening. (Just, how did he know?) Or, a staff member asks to meet with you, her manager, and when she arrives tells you that you are arrogant and difficult to work with.

How Much Planning Is Too Much?

By: Jim Bruce
0 Comments

In previous Tuesday Readings we have focused on the importance of planning,on being intentional about how we use our time,and on the importance of regularly moving items from our one To Do list to our calendar.Returning to this topic as the school year begins, seems particularly important. Each year our pace seems to be more hurried and our time more precious. It becomes increasingly easy to rationalize that you can “just wing it,” that you don’t need to plan. Nothing could be further from the truth. You do need to plan.

You Cannot Excel at Everything

By: Jim Bruce
0 Comments

Several years ago, at the Harvard Business School, Frances Frei, UPS Foundation Professor of Service Management, and Amy Schulman, Senior Lecturer in Technology and Operations Management, taught a new course “Why You Should Care: Creating the Conditions for Excellence” to a group with equal numbers of law and management students. The purpose of the course was to help the business and law students help each other define and achieve their own interpretations of success.
 

Luck

By: Jim Bruce
0 Comments

… and Why It Matters


Today’s Tuesday Reading is an essay by Julian Koh, Associate Director of Telecommunications and Network Services at Northwestern University. Julian is an alumnus of the MOR Leaders Program. [He may be reached at  <kohster@northwestern.edu>.] 
 
 

Engage Your Staff

By: Jim Bruce
0 Comments

In a 2015 Interact/Harris Poll of some 1000 U.S. workers, 91% of the respondents said communication issues prevent leaders from being as effective as they might be. The most frequent issues noted in the survey were: 

Pages