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... more on Gratitude

By: Jim Bruce
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Last week the Tuesday Reading, On Being Grateful,1 focused on showing appreciation and called attention to a quote from Robert Emmons, University of California, Davis psychologist and author: “Feeling gratitude starts off with the realization of what we have received from others and what it has cost them.”2
 
This led me to suggest four ways that we can each show gratitude:

Just How Does One Listen?

By: Jim Bruce
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“Humble listening" is among the top four characteristics of leader.1  —  Jeff Immelt, Former Chairman and CEO, GE.
 
“If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.”2,3     —   Henry Ford.
 

Changing Culture, Growing Leaders

By: Jim Bruce
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Today’s Tuesday Reading is an essay by Monika R. Dressler. Director of Academic Technologies, in the LSA Technology Services group at the University of Michigan’s College of Literature, Science, and the Arts. She is an alumnus of the MOR Leaders Program. Her essay first appeared as a program reflection earlier this year. [Monika may be reached at <mdressle@umich.edu>.] 
 

Burnt Out?

By: Jim Bruce
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Where are you on the burnout scale — exhaustion, cynicism and inefficacy — to fully engaged — energy, dedication, and absorbed?1

 

In a 2018 paper, Seppälä and Moeller2 introduce a young woman who is in a new workplace. She really liked her new job and was highly motivated to perform well. She undertook, and was highly successful at, organizing a large conference, accomplishing what was seen as a remarkable feat.
 

Neuroscience – Managing Self-Talk

By: Jim Bruce
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Several years ago, in a series of Tuesday Readings,1,2,3 I introduced the idea that when we understand how our brain works, we can better understand why we react the way we do. I wrote, then, that an individual’s brain, in the days of our early ancestors, had one key goal – survival, avoiding threats and seeking food (rewards). And, avoiding threats had a much higher priority with five times more neural networks devoted to threat detection than to identifying rewards.  

You Cannot Excel at Everything

By: Jim Bruce
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Several years ago, at the Harvard Business School, Frances Frei, UPS Foundation Professor of Service Management, and Amy Schulman, Senior Lecturer in Technology and Operations Management, taught a new course “Why You Should Care: Creating the Conditions for Excellence” to a group with equal numbers of law and management students. The purpose of the course was to help the business and law students help each other define and achieve their own interpretations of success.
 

Engage Your Staff

By: Jim Bruce
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In a 2015 Interact/Harris Poll of some 1000 U.S. workers, 91% of the respondents said communication issues prevent leaders from being as effective as they might be. The most frequent issues noted in the survey were: 

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