Relationships

Just How Does One Listen?

By: Jim Bruce
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“Humble listening" is among the top four characteristics of leader.1  —  Jeff Immelt, Former Chairman and CEO, GE.
 
“If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.”2,3     —   Henry Ford.
 

Neuroscience – Managing Self-Talk

By: Jim Bruce
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Several years ago, in a series of Tuesday Readings,1,2,3 I introduced the idea that when we understand how our brain works, we can better understand why we react the way we do. I wrote, then, that an individual’s brain, in the days of our early ancestors, had one key goal – survival, avoiding threats and seeking food (rewards). And, avoiding threats had a much higher priority with five times more neural networks devoted to threat detection than to identifying rewards.  

Gobsmacked

By: Jim Bruce
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Been gobsmacked1 recently? You are in a team meeting and make a proposal you believe is well thought out. You feel your work is solid. A coworker viciously attacks your proposal. Or, a friend, who also is your boss’s, boss’s boss, unexpectedly calls you early one morning to strongly admonish you for a comment you had made to a student employee at a demonstration about a university action the previous evening. (Just, how did he know?) Or, a staff member asks to meet with you, her manager, and when she arrives tells you that you are arrogant and difficult to work with.

Luck

By: Jim Bruce
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… and Why It Matters


Today’s Tuesday Reading is an essay by Julian Koh, Associate Director of Telecommunications and Network Services at Northwestern University. Julian is an alumnus of the MOR Leaders Program. [He may be reached at  <kohster@northwestern.edu>.] 
 
 

Engage Your Staff

By: Jim Bruce
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In a 2015 Interact/Harris Poll of some 1000 U.S. workers, 91% of the respondents said communication issues prevent leaders from being as effective as they might be. The most frequent issues noted in the survey were: 

Your Addiction

By: Jim Bruce
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… to Your Smartphone


ad·dic·tion ––  the compulsive need for and use of a habit-forming substance, thing, or activity.
 
As individuals in today's society we have become addicted to our smartphones. We are at a loss when it isn’t in our hand, on our person, out of sight, etc. And, the research is clear, for all the value that the smart device brings it is also extremely disruptive and often not helpful.
 

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