Peter Senge has written that After Action Reviews (AAR), the subject of today’s Tuesday Reading, are “one of the most successful organizational learning methods yet devised.”
Today’s Tuesday Reading is “Opening Gifts.” This essay’s author is Roger Schwarz, CEO of Roger Schwartz and Associates and it recently appeared in his blog.
Schwarz begins by noting that we receive a lot of intangible gifts from those we work with. They are often not always wrapped in lovely wrapping paper with beautiful bows. And, whether nicely presented of not, too often we dismiss them without a second thought or any curiosity.
"We often take for granted the very things that most deserve our gratitude."
- What are you not paying attention to and how can you start?
- What little things does your family do?
- What do the people that you work with do well?
- What would it be like without these people?
"Silent gratitude isn't much use to anyone."
Today’s reading is a post, “Fors and Againsts,” that recently appeared in the Creative Leadership blog of John Maeda. Maeda, who currently is the President of the Rhode Island School of Design, calls himself a graphic designer, computer scientist, academic, and author. Previously, he was E. Rudge and Nancy Allen Professor of Media Arts and Sciences and Associate Director of Research at MIT’s Media Laboratory.
"Once you replace negative thoughts with positive ones, you'll start having positive results."
- Willie Nelson
This essay first appeared in the Harvard Business Review blog and comes from the pens of Deborah Gruenfeld, Maghadam Family Professor of Leadership and Organizational Behavior at the Stanford Graduate School of Business and Lauren Zander is Founder of the Handel Group.
Sarah Le Roy, vice president of Talent at Linkage is the author of today’s Tuesday Reading, “Share Your Leadership Vision One Shell at a Time” <http://mylinkage.com/blog/sharpen-your-leadership-vision/>. In the essay she tells the story of “shelling” with her eight year-old daughter. As they walked along the beach, Le Roy noted (to herself) that she consistently found better shells than her daughter.
In “The True Story of Amazing Customer Service From – GASP! – an Airline”, Barbara Apple Sullivan, CEO and managing partner of Sullivan, a brand engagement firm based in New York City, retells the experience she had when she lost her passport in Paris, trying to return to the States on Delta Airlines.