I am constantly looking for new leadership lessons. When I am a student or trainee, I observe how the instructor structures the class, presents information, and keeps the room engaged. As a sports fan, I pay attention to how a coach organizes the team, creates energy toward a shared goal, and adapts to change. Over the last year, I have had one of the richest opportunities as my wife and I began raising our first child, Winnie, who recently turned one.
I would like to share my personal reflective journey to date, from the beginning. I was invited to attend the MOR Advanced Leadership Program by my CIO at the beginning of the summer. As one of the newest members of the OIT management/leadership team I immediately had two scenarios go through my mind.
Today’s Tuesday Reading, The Five Leadership Lessons of Frank Underwood, is an essay written by Dustin Atkins last June. Dustin is the Director of IT, Sponsored Research & Strategic Communications at Clemson University and is an alumnus of the MOR Leaders Program.
Over the past few weeks, a number of articles about performance reviews and performance management have made it to my inbox. Some of these are listed as references below.
Adam Galinsky, a faculty member at the Columbia Business School, and author of the New York Times article “When You’re in Charge, Your Whisper May Feel Like a Shout,” recalls casually saying to one of his doctoral students, “I need to see you this afternoon. Can you come by my office at 3 pm?” He didn’t think much about the seemingly innocuous words he spoke.
Today’s Tuesday Reading, G–I–V–E Feedback: A Path to Improvement, is an essay by Mary Therese Durr, Director of Computing Support and Information Technology Service Management at Boston College an ad MOR Leaders Program alumnus. Her essay provides an additional tool, beyond those in the Tuesday Readings of last June, for formulating and giving feedback.
Today’s Tuesday Reading is a short video Emotional Intelligence in Tough Conversations from the Harvard Business School’s “The Management Tip” series. The presenter is Susan David, CEO, Evidence Based Psychology and Codirector, Institute of Coaching, McLean Hospital. David is also co-author of Emotional Agility, which appeared in the November 2013 issue of the Harvard Business Review.
Today’s Tuesday Reading, Asking Questions, is an essay written by Diane Weller, shortly after the April Tuesday Reading series on asking questions. Diane is a member of the Information Technology Services Staff at the Pennsylvania State University and is an alumnus of the MOR Leaders Program.
Two weeks ago I began a series of Tuesday Readings focusing on feedback. In the first reading, I suggested that feedback was the sharing of information between co-workers about the impact of their behavior on the team’s results, its processes, and/or its relationships. This past week I focused on giving feedback and suggested six simple, one-word questions –
1 What? What was the behavior that you observed?
2 Who? Who was involved?