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You Cannot Excel at Everything

By: Jim Bruce
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Several years ago, at the Harvard Business School, Frances Frei, UPS Foundation Professor of Service Management, and Amy Schulman, Senior Lecturer in Technology and Operations Management, taught a new course “Why You Should Care: Creating the Conditions for Excellence” to a group with equal numbers of law and management students. The purpose of the course was to help the business and law students help each other define and achieve their own interpretations of success.
 

Feedback is a Gift

By: Jim Bruce
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Today’s Tuesday Reading is an essay by John E. Hill, Instructional Technologies Specialist at Cornell University’s College of Agriculture and Life Sciences. His essay first appeared as a leaders program reflection earlier this year. [John may be reached at  <jeh24@cornell.edu>.]
 
 

Tell Those Negative Voices in Your Head to Be QUIET!

By: Jim Bruce
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There is nothing particularly special about hearing negative voices in your head. I suspect that most of us have, at one time or another. Some of us may even hear these voices frequently. And, some of these voices may be so strident as to lead one to disbelieve the credibility of any successes that she or he has experienced. It may surprise you that research suggests that some 70% of adults hear these strident voices at one time or another, and sometimes frequently.
 

I Just Received a Compliment

By: Jim Bruce
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… How do I respond?

 

Compliments are a good thing, right? Everyone likes to be recognized for a job well done. Especially from someone whose work you admire. They are a special form of positive feedback. However, many of us find accepting a compliment with grace to be a major challenge. Too often, our first instinct is to dismiss the compliment. For example, the recipient:

Words Count

By: Jim Bruce
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Daniela Aivazian is the author of today’s Tuesday Reading.  She is an Organizational Effectiveness Specialist in Stanford University’s University IT organization.  Her essay first appeared as a leadership program reflection earlier this year.  [Dani may be reached at daivaz@stanford.edu.]
 

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