At the end of October, I returned to my alma mater, Earlham College, for homecoming festivities, Alumni Council meetings, and related events. What really struck me about the extended weekend was how the theme of “connections” was constantly evident.
We have two ears and one mouth so that we can listen twice as much as we speak. – Epictetus, Greek philosopher, ~ 100 AD
This week we celebrate Thanksgiving Day, traditionally a day of giving thanks for the harvest (that provides our food) and for the preceding year. History and tradition suggest that this celebration goes back in the United States at least to a 1621 feast in the Plymouth Colony celebrating a good harvest in the Colony’s first year. This tradition, with both civil and religious roots, has continued and since 1941 has been celebrated each year on the fourth Thursday of November.
Today’s Tuesday Reading, “If You Want People to Listen, Stop Talking,” comes from the pen of Peter Bregman and appeared in the Harvard Business Review blog on May 25, 2015. Bergman is CEO of Bergman Partners, a company that strengthens leadership in people and organizations through programs, consulting, and coaching. He is also author of 18 Minutes: Find Your Focus, Master Distractions, and the Right Things Done.
Adam Galinsky, a faculty member at the Columbia Business School, and author of the New York Times article “When You’re in Charge, Your Whisper May Feel Like a Shout,” recalls casually saying to one of his doctoral students, “I need to see you this afternoon. Can you come by my office at 3 pm?” He didn’t think much about the seemingly innocuous words he spoke.
In a recent Interact/Harris Poll of some 1000 U.S. workers, 91% of the respondents said communication issues prevent leaders from being as effective as they might be. The most frequent issues noted in the survey were:
Today’s Tuesday Reading, G–I–V–E Feedback: A Path to Improvement, is an essay by Mary Therese Durr, Director of Computing Support and Information Technology Service Management at Boston College an ad MOR Leaders Program alumnus. Her essay provides an additional tool, beyond those in the Tuesday Readings of last June, for formulating and giving feedback.
Today’s Tuesday Reading is a short video Emotional Intelligence in Tough Conversations from the Harvard Business School’s “The Management Tip” series. The presenter is Susan David, CEO, Evidence Based Psychology and Codirector, Institute of Coaching, McLean Hospital. David is also co-author of Emotional Agility, which appeared in the November 2013 issue of the Harvard Business Review.
Today’s Tuesday Reading, Asking Questions, is an essay written by Diane Weller, shortly after the April Tuesday Reading series on asking questions. Diane is a member of the Information Technology Services Staff at the Pennsylvania State University and is an alumnus of the MOR Leaders Program.