Communication

Go Broad Before You Go Deep

By: Jim Bruce
0 Comments

Have you ever been in a meeting to make a decision and before the context can be outlined, a few meeting participants have taken over and are going deeper and deeper into a solution based on a suggestion of one of the individuals?  Today’s reading, ”Go Broad Before You Go Deep,“ from Roger Schwarz’s Fundamental Change Newsletter and found below, considers just that issue.

How to Handle Surprise Criticism

By: Jim Bruce
0 Comments

Today’s Reading, “How to Handle Surprise Criticism”, focuses on feedback that comes as a surprise, even as a shock, from out of nowhere, about an issue you haven’t even perceived.

In this piece, Peter Bergman, speaker, writer, and consultant on leadership, says that to take such surprise criticism productively, you need a game plan.  He goes on to say that as you listen and your adrenaline begins to flow, you need to pause, take a deep breath, and:

Getting to the Heart of a Disagreement – and Resolving It

By: Jim Bruce
0 Comments

Today’s reading, “Getting to the Heart of a Disagreement – and Resolving It,” is from Roger Schwarz’s Fundamental Change Newsletter and is found below.

Disagreements are natural and inevitable, and their resolution is often crucial to moving forward.  So, how do you resolve them?  Do you focus on developing common ground?  Do you try to minimize the differences?  Do you compromise hoping that the disagreement will go away?

The Importance of Connecting with Colleagues

By: Jim Bruce
0 Comments

Today’s reading is about a particular form of relationships called “clicking,” the phenomenon of rapidly connecting with another person, either in the work environment or in our personal lives.  The article “The Importance of Connecting with Colleagues” is a discussion by Ori Brafman and Rom Brafman of their new book “Click:  The Magic of Instant Connections.”

“Click” is the outgrowth of a research project to discover what happens when people click;  and whether and how these moments shape our lives.  Two big surprises came from the research:

How to Handle the Pessimist on Your Team

By: Jim Bruce
0 Comments

Today’s reading comes from an Amy Gallo posting How to Handle the Pessimist on Your Team to the Harvard Business Review BLOG.  Gallo is a writer, editor, and business consultant.  Her writing on management issues regularly appears in the HRB BLOG.  Earlier she was a consultant at Katztenbach Partners, a strategy and organization consulting firm where she was involved in the firm’s research and thinking on the “informal organization.”

Overcome Resistance With The Right Questions

By: Jim Bruce
0 Comments

No matter who we are, we will meet resistance on some matter every day.  And, according to Kevin Daley, founder of Communispond, Inc. and author of “Talk Your Way to the Top” and “Socratic Selling,” the way we handle that resistance is often counterproductive.

In “Overcome Resistance with the Right Questions”, Daley notes that our default response to resistance is more selling.  When we meet resistance, we roll out more evidence to support the idea.  And, still we hear “no.”

Communicating Vision

By: Jim Bruce
0 Comments

This Tuesday’s reading is “Communicating Vision”, by John Maxwell, prolific writer and speaker on leadership.

In this short article, Maxwell outlines an approach for communicating a clear and compelling organizational vision.  (You will notice many similarities to the SUCCES tool that we have presented in many of the MOR leadership program workshops.)

He makes six recommendations:

Pages

Subscribe to RSS - Communication