Communication

One Small Step for You – One Giant Leap for Employees

By: Jim Bruce
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Today’s reading is a short piece by Jeff Haden, “One Small Step for You – One Giant Leap for Employees”.  Haden learned much of what he knows about management as he worked his way up the printing business from forklift driver to manager of a 250-employee book plant.  The rest he picked up from ghost writing books for some of the smartest CEOs he knows in business.

In the article, Hayden provides two short personal stories of bosses he has had congratulating him on his work.

Leadership Lessons from the Debt Deal Fiasco

By: Jim Bruce
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Yesterday, Dave Logan's column "Leadership Lessons from the Debt Deal Fiasco" appeared in the BNET newsletter.  Given the timeliness of the subject, I wanted to share the column and its lesson with you.  Logan is a faculty member in USC's Marshall School of Business.  He teaches leadership and management.  In addition, he's a Senior Partner in CultureSync, a management consulting firm he co-founded in 1997, and author of four books including "Tribal Leadership."

Go Broad Before You Go Deep

By: Jim Bruce
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Have you ever been in a meeting to make a decision and before the context can be outlined, a few meeting participants have taken over and are going deeper and deeper into a solution based on a suggestion of one of the individuals?  Today’s reading, ”Go Broad Before You Go Deep,“ from Roger Schwarz’s Fundamental Change Newsletter and found below, considers just that issue.

How to Handle Surprise Criticism

By: Jim Bruce
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Today’s Reading, “How to Handle Surprise Criticism”, focuses on feedback that comes as a surprise, even as a shock, from out of nowhere, about an issue you haven’t even perceived.

In this piece, Peter Bergman, speaker, writer, and consultant on leadership, says that to take such surprise criticism productively, you need a game plan.  He goes on to say that as you listen and your adrenaline begins to flow, you need to pause, take a deep breath, and:

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