"I don’t care if you like each other right now, but you will respect each other, ” said Coach Herman Boone to his high school football team in the movie Remember the Titans.
Most of us have experienced team members taking the discussion at a meeting off-track. It could be to a topic not on the team leader’s agenda, either the written one or the one in only the lead’s head. Or, it could be to an aspect of a topic on the agenda that has already been addressed, etc. The Tuesday Reading today, ”Dealing with Team Members Who Are ‘Off-Track’“ <
It’s hard to be a good judge of people. Because it’s hard we often, almost exclusively, depend on extrinsic markers academic scores, results in previous jobs, job titles, salary, etc. We can also add extrinsic measures from social media – how many friends of Facebook, followers on Twitter, or who we know in common on LinkedIn.
Sarah Le Roy, vice president of Talent at Linkage is the author of today’s Tuesday Reading, “Share Your Leadership Vision One Shell at a Time” <http://mylinkage.com/blog/sharpen-your-leadership-vision/>. In the essay she tells the story of “shelling” with her eight year-old daughter. As they walked along the beach, Le Roy noted (to herself) that she consistently found better shells than her daughter.
In “The True Story of Amazing Customer Service From – GASP! – an Airline”, Barbara Apple Sullivan, CEO and managing partner of Sullivan, a brand engagement firm based in New York City, retells the experience she had when she lost her passport in Paris, trying to return to the States on Delta Airlines.
The Tuesday Reading for today “Feeling Appreciated? Why It Can Make All The Difference” <http://www.forbes.com/sites/margiewarrell/2013/05/16/feeling-appreciated-why-it-can-make-all-the-difference/> comes from the pen of Margie Warrell, author, leadership coach, and keynote speaker. Warrell focuses on empowering people to live and lead with greater courage. This essay first appeared in Forbes.
Today’s Reading is “The One Conversational Tool That Will Make You Better At Absolutely Everything” <http://www.fastcompany.com/3003945/one-conversational-tool-will-make-you-better-absolutely-everything> from the pen of Shane Snow, a New York City-based technology writer and co-founder of Contently.com. The article first appeared in Fast Company.
Today’s reading, “The 15 Most Important Minutes of the Work Week” <http://www.fastcompany.com/3008912/work-smart/the-15-most-important-minutes-of-the-work-week>, is from the pen of Lydia Dishman, business journalist covering innovation, entreprene
Ron Ashkenas, managing partner of Schaffer Consulting and author of The GE Work-Out and Simply Effective begins his essay in the HBR blog with the declaration that “Respect towards others should be standard behavior in the workplace, regardless of role, rank, or reputation.” Sounds like a reasonable proposition, not only for work but for all of life. Certainly, in the not-to-distant past, the majority of work was either face-to-face or via real-time. These personal in
We each hope that decisions are carefully made based on all of the information that is available. Unfortunately, that is not the case, particularly in our increasingly overloaded environment. In this twelve minute animation, Robert Caldini, one of the thought leaders in the areas of influence and persuasion, and his colleague Steve Martin illustrate six principles of persuasion identified by their research. The contention is that understanding these shortcuts and applying them in an ethical manner can significantly increase chances