In the Harvard Business School 2015 winter term, Frances Frei, UPS Foundation Professor of Service Management at HBS, and Amy Schulman, Senior Lecturer in Technology and Operations Management, also at HBS, taught a new course “Why You Should Care: Creating the Conditions for Excellence” to a group with equal numbers of law and management students. The purpose of the course was to help the business and law students help each other define and achieve their own interpretations of success.
In addition to all of the things you have to do in your job is the important responsibility of managing the relationship with your boss. It takes time and energy. And, managing it is as important as any of your work, and doing it well can simplify your job by eliminating future problems.
Today’s Tuesday Reading, Gratitude, is a reflection written earlier this year by Jaime Thompson. Jaime supports IT in the College of Science and Engineering at the University of Minnesota and is a participant in the Emerging Leaders Program (ELP) there.
Last week I was attracted to a short piece  on networking by Marc Thompson. Thompson is an author, leadership coach, and investor. The article’s title, “Why Jeff Bezos, Tony Hsieh and Al Gore Told Me to Stop Networking,” was what caught my eye.
For the past three weeks, the Tuesday Readings have focused on one or another facet of employee engagement. Today, we shift the focus a bit and turn our attention to “Employee Morale.” Our author is Vi Bergquist, CIO at St Cloud Technical & community college. Vi’s essay was a recent weekly reflection in one of the Leaders Program cycles.
The past two Tuesday Readings have focused on employee engagement, first, on February 10, 2015, focusing on what employee engagement is and then on February 17, turning to a set of five expectations that employees have of their supervisors. The data shows that if these expectations are met, engagement will increase. And, that’s a good thing.
Last week’s Tuesday Reading, “Employee Engagement – What?” focused on what employee engagement is. According to Kevin Kruse in Employee Engagement 2.0, “Employee engagement is the emotional commitment the employee has to the organization and its goals. This emotional commitment means engaged employees actually care about their work and their company. They don’t work just for a paycheck or just for that next promotion, but on behalf of the organization’s goals."
The Tuesday Reading today is “3 Underappreciated IT Leadership Skills?”, a commentary appearing this past July in Information Week. The essay’s authors are Whitney Hischier and Rajiv Ball, lecturers at the UC Berkeley Haas School of Business where they teach the Business Leadership for IT Professionals program.
Today’s Tuesday Reading is actually a Marshall Goldsmith video “Leadership is a Contact Sport”.
In this video Goldsmith teaches a very straightforward model for development as a leader or as a team member. It has eight steps:
1. Ask. Create a habit of asking people important questions – how could I have done a better job on my last project? How could I lead my team better? How could I have better supported you? You get the idea.
We all encounter tough conversations almost daily. Today’s Tuesday Reading, How to Override Your Default Reactions in Tough Moments, provides some oft-needed help. The essay is by Lee Newman, Dean of Innovation and Behavior and a professor of Behavioral Science and Leadership at IE Business School in Madrid, and appeared earlier this year on the HBR Blog Network.