Coaching

Feedback 101 – What Is It?

By: Jim Bruce
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“We all live in the world with only the vaguest notion of our impact, and sometimes that matters.  Clearly, when we’re effective or helpful, we ought to know it.  And when our actions are working against us or others, we ought to know that too.  Given how most of us put our heads down and barrel through, sometimes it falls on another person to let us in on what everyone else knows and we probably don’t.  So, feedback is a good thing, when it is done right.  …  Make it specific, behavioral, non-judgmental, and about things people can control.”                                       

More About Questions

By: Jim Bruce
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Today’s Tuesday Reading, More About Questions, continues our discussion from the past two weeks.  As we’ve noted there, being able to ask good, well-formed questions is as important to a leader as being able to listen well.  Today, we’ll focus on crafting our questions, on asking questions, and finally on those terrible questions we should avoid.

Employee Engagement – What?

By: Jim Bruce
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The issue of employee engagement has surfaced in several ways over the past few weeks – what is it?, why is it important?, should I be concerned about my team’s engagement?, how would I improve it?, what could/should a team member do to increase his/her engagement?, etc.  This issue and these questions have led to this and the next two Tuesday Readings.

IT Leaders Program – Tenth Anniversary

By: Jim Bruce
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Ten years ago today, the first workshop of the first MOR IT Leaders Program, held at the University of Chicago, came to an end.  Beth Hayes, Penn State participant in that first cycle, has written of that time:

Leadership is a Contact Sport

By: Jim Bruce
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Today’s Tuesday Reading is actually a Marshall Goldsmith video “Leadership is a Contact Sport”.  

In this video Goldsmith teaches a very straightforward model for development as a leader or as a team member.  It has eight steps:

1.  Ask.  Create a habit of asking people important questions – how could I have done a better job on my last project?  How could I lead my team better?  How could I have better supported you?  You get the idea.

“Practice, Practice, Practice”

By: Jim Bruce
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This week’s Tuesday Reading, “Practice, Practice, Practice” was written by Lucrecia Kim-Boswell as a leadership reflection earlier this year in one of the IT Leaders Programs.  Lucrecia is an IT Capacity Manager at Stanford University.   

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