Adam Galinsky, a faculty member at the Columbia Business School, and author of the New York Times article “When You’re in Charge, Your Whisper May Feel Like a Shout,” recalls casually saying to one of his doctoral students, “I need to see you this afternoon. Can you come by my office at 3 pm?” He didn’t think much about the seemingly innocuous words he spoke.
“All the world’s a stage, And all the men and women merely players; They have their exits and their entrances, And one man in his time plays many parts…” William Shakespeare’s As You Like It – Act II, Scene VII
In a recent Interact/Harris Poll of some 1000 U.S. workers, 91% of the respondents said communication issues prevent leaders from being as effective as they might be. The most frequent issues noted in the survey were:
Marshall Goldsmith, one of the best known executive coaches in the U.S., has just published a new book, Triggers: Creating Behavior That Lasts, Becoming the Person You want to Be. One of the things that caught my eye in one of the book’s reviews that I read, was a practice Goldsmith has to bring significant discipline into his life. He’s practiced it for years. At the end of each day, he has a friend call him and ask the same 22 questions each day. He doesn’t just answer each question, he also relates what he has done that day for each question on a scale from
Today’s Tuesday Reading, G–I–V–E Feedback: A Path to Improvement, is an essay by Mary Therese Durr, Director of Computing Support and Information Technology Service Management at Boston College an ad MOR Leaders Program alumnus. Her essay provides an additional tool, beyond those in the Tuesday Readings of last June, for formulating and giving feedback.