Relationships

Listen!  Listen!!

By: Jim Bruce
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Are you listening?

Hearing and listening.  We hear when sound waves reach our ears and are converted into neural signals by the inner ear.  We choose to listen when we intentionally let those neural signals impact us.  This is why we can sit in a busy place totally immersed in our reading or in a conversation with another person and be completely oblivious of what is taking place immediately around us. 

The Importance of Trust

By: Jim Bruce
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Last week, during the closing session’s CIO Panel at one of the MOR Leaders Programs, every CIO on the panel commented on the importance of trust.  Earlier in the session in a similar vein, I had noted that followers want leaders who are credible, trustworthy, leaders who do what they say they will do.  Max De Pree, the former CEO of Herman Miller Inc., wrote in his book Leadership Jazz: “Followers cannot afford leaders who make casual promises; someone may take them seriously!” 

Hidden Leaders

By: Jim Bruce
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… Hunting, Fishing, Trawling

Every organization has hidden leaders.  They’re everywhere.  They consistently step up to deal with client problems, with intractable issues, with extra effort to meet an unusual request from a key client, etc.  We often don’t think of such individuals as leaders, after all they don’t have a positional title that would signify that they are a leader.  However, they are key to the success of the organization.

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